Postal parcels are those items convoyed under the conditions of the convention and the Parcel post Regulation, Generally containing goods. Postal parcels are the best way to send and receive goods from around the world in good conditions and rates. Customs service is available in the local post office in Kigali allowing customers to have facilities in customs.
Rwanda participates in the exchange of parcels with all 192 member countries of the Universal Postal Union. The allowable weight is based on that provided by the country of destination; it shall not exceed 30 kg per item. However, customers have the possibility to send as many packages according to the total weight they have to ship. This service is offered within the country and worldwide. On worldwide, the possibilities of tracking and tracing are offered to customers. Any loss or damage of parcel gives right to compensation.